Terms and Conditions

1. Acceptance of Terms

By accessing and using the services provided by Low Key Solutions ("we," "our," or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

Low Key Solutions provides technology solutions including but not limited to:

• Website development and design
• Social media management
• E-commerce solutions
• SEO and digital marketing
• Digital consulting services
• Website maintenance and support

3. Client Responsibilities

As our client, you agree to:

• Provide accurate and complete information
• Respond to requests for information in a timely manner
• Review and approve work deliverables within agreed timeframes
• Make payments according to the agreed schedule
• Respect intellectual property rights
• Use our services in compliance with applicable laws

4. Payment Terms

Payment terms will be specified in individual service agreements. Generally:

• Invoices are due within 30 days of issuance
• Late payments may incur additional fees
• Services may be suspended for non-payment
• All prices are exclusive of applicable taxes
• Refund policies vary by service type

5. Intellectual Property

Intellectual property rights are handled as follows:

• Client retains ownership of their content and data
• We retain rights to our development methodologies and tools
• Custom work becomes client property upon full payment
• We may use project experience as portfolio examples
• Third-party licenses remain with respective owners

6. Project Timelines

Project timelines are estimates based on the scope of work and client responsiveness. Delays may occur due to factors beyond our control, including client feedback cycles, third-party dependencies, or scope changes. We will communicate any potential delays promptly.

7. Warranties and Disclaimers

We provide our services with professional care and skill. However:

• We cannot guarantee specific business outcomes
• Website performance depends on hosting and external factors
• Search engine rankings cannot be guaranteed
• Third-party service availability is beyond our control
• We provide reasonable efforts to meet agreed specifications

8. Limitation of Liability

Our liability for any claims arising from our services is limited to the amount paid by the client for the specific service in question. We are not liable for indirect, incidental, or consequential damages, including lost profits or business interruption.

9. Confidentiality

We respect the confidentiality of client information and will not disclose confidential information to third parties without consent, except as required by law or as necessary to provide our services.

10. Termination

Either party may terminate services under the following conditions:

• 30 days written notice for ongoing services
• Immediate termination for breach of terms
• Non-payment of invoices
• Mutual agreement between parties

11. Dispute Resolution

Any disputes arising from these terms or our services will be resolved through good faith negotiations. If necessary, disputes will be subject to the jurisdiction of Portuguese courts, governed by Portuguese law.

12. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the new terms.